epicnpc Platform Privacy Notice
This page describes what we collect when you use epicnpc and how we keep that data protected. We at epicnpc take your privacy seriously. When you register an account, deposit funds, or place predictions on our platform, we collect personal information necessary to verify your identity, process your transactions, and comply with local regulations.
Our privacy practices apply across all epicnpc services — whether you access us via Android app, iOS browser, or desktop. We explain what data we collect, how we use it, who we share it with, and what rights you have. If you have questions about our privacy policy, our multilingual support team is available to help.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What Data We Collect on epicnpc
We collect information in several categories. First, we collect account registration data: your email address, password, full name, date of birth, and phone number. This information is required to create your epicnpc account and verify your identity.
Second, we collect identity verification documents. When you complete KYC (Know Your Customer) verification on epicnpc, you upload a copy of your ID card and proof of address. We store these documents securely to comply with anti-money-laundering regulations and to prevent fraud.
Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, and timestamp. We do not store your payment credentials directly; instead, we work with trusted payment processors who handle that data on our behalf.
We do not store payment card details
Our epicnpc platform never stores your credit card, debit card, or bank account credentials. Payment processing is handled by third-party providers who comply with PCI-DSS security standards.
Fourth, we collect activity data. We log your login times, games played, predictions placed, deposits, withdrawals, and account balance changes. This data helps us detect fraud, resolve disputes, and improve our epicnpc platform.
Fifth, we collect device and connection information. When you use the epicnpc app or browser, we record your device type (Android or iOS), operating system version, IP address, and browser type. This helps us optimize performance and troubleshoot technical issues.
How We Use Your Data on epicnpc
We use your data for several purposes. First, we use it to provide epicnpc services: creating your account, processing deposits and withdrawals, settling your predictions, and delivering customer support. Without this data, we cannot operate the platform.
Second, we use your data to comply with legal obligations. We are required by law to verify your identity, report suspicious transactions, and maintain records for regulatory authorities. Our epicnpc compliance team uses your data to meet these requirements.
Third, we use your data to prevent fraud and abuse. We analyze patterns in your account activity to detect unauthorized access, money laundering, or other illegal activity. If we suspect fraud, we may freeze your epicnpc account pending investigation.
Fourth, we use your data to improve epicnpc. We analyze usage patterns to understand which games are popular, which payment methods users prefer, and where we can improve the platform. This analysis helps us add new features and optimize the user experience.
Third-Party Processors and Data Sharing
We share your data with trusted third parties only when necessary. Our payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your transaction data to process deposits and withdrawals. These processors are contractually bound to protect your data and use it only for payment processing.
We may also share data with identity verification providers who help us validate your ID documents. These providers use your data only to verify your identity and then delete it according to our retention schedule.
Our epicnpc servers may be located outside your jurisdiction. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be processed and stored on servers in other countries. By using epicnpc, you consent to this international data transfer.
We do not share your data with law enforcement unless required by a valid legal order. If a court or regulatory authority requests your information, we will comply with that request and notify you where legally permitted to do so.
Your Rights and Data Access
You have the right to access your personal data on epicnpc. You can view your account information, transaction history, and verification documents by logging into your account. If you want a complete copy of your data, contact our support team and we will provide it within a reasonable timeframe.
You have the right to correct inaccurate data. If your name, email, or other information is wrong, you can update it in your epicnpc account settings. For sensitive data like your ID number, contact our support team for assistance.
You have the right to request deletion of your data, subject to legal and regulatory constraints. We may retain your data for a period after account closure to comply with anti-money-laundering laws and to resolve disputes. Contact our multilingual support team to request data deletion.
Cookies and Tracking on epicnpc
We use cookies on epicnpc to remember your login session, store your preferences, and analyze how you use the platform. Cookies are small text files stored on your device. When you visit epicnpc again, your browser sends these cookies back to us, allowing us to recognize you and restore your session.
On the epicnpc Android app, we do not use traditional cookies. Instead, we store session tokens locally on your device. On iOS (via browser), we use browser cookies in the same way as desktop.
We use analytics cookies to understand which pages are popular, how long users stay on epicnpc, and which games attract the most engagement. This data helps us improve the platform but does not identify you personally.
Data Retention and Security
We retain your personal data for as long as your epicnpc account is active, plus a period afterward to comply with legal obligations. Typically, we keep data for at least five years after account closure to satisfy anti-money-laundering and tax requirements.
We protect your data using industry-standard encryption and security practices. Your password is hashed (not stored in plain text), and sensitive data like ID documents are encrypted at rest. Our epicnpc infrastructure undergoes regular security audits to identify and fix vulnerabilities.
However, no security system is perfect. If we discover a data breach, we will notify affected users and take steps to mitigate harm. We encourage you to use a strong, unique password on epicnpc and enable two-factor authentication if available.
Contact Us About Privacy
If you have questions about our privacy policy or want to exercise your data rights, contact our epicnpc support team. You can reach us via the in-app help chat, email, or contact form on our website. Our multilingual team responds to privacy inquiries within standard business hours.
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on epicnpc. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.